Data protection

1. Introduction

We're so glad you're visiting our shop! Protecting your personal data is important to us. Here you'll find a brief and simple explanation of what data we collect, why we do it, and what your rights are.

2. Responsible body

Diana Meyer Jewellery
Holzmoosrütisteig 4, 8820 Wädenswil, Switzerland
Email: karmibisuteria@gmail.com

3. What data we collect

3.1 If you actively interact with us

For example, in the case of:

  • Order

  • Creating a customer account

  • Contact us via email or form

  • Newsletter subscription

We collect information such as your name, address, email address, phone number and order information.

3.2 Automatically when visiting our website

  • IP address

  • Browser and device data

  • Visited pages

  • Cookies (for shopping cart, functionality, analysis)

This data helps us to keep the shop stable, fast and user-friendly.

4. Why we use your data

We use your data to:

  • to process and deliver your order

  • Processing payments

  • to help you with any questions

  • to improve your shopping experience

  • to send you our newsletter (if you have subscribed)

  • to further develop our shop

5. Disclosure to third parties

We only share your data when necessary – e.g., with:

  • Payment providers (TWINT, PayPal, credit card providers)

  • Shipping service provider (e.g. Swiss Post)

  • Hosting and IT service providers

We do not sell data. Ever.

6. Cookies & Tracking

We use cookies to:

  • to save your shopping cart

  • to technically improve the website

  • to understand how our shop is used

You can disable cookies in your browser. Some functions may then no longer work as usual.

7. How long your data will be stored

  • Order details: as required by law

  • Newsletter data: until you unsubscribe

  • Customer account: until you have it deleted

8. Your rights

You have the right at any time:

  • To obtain information about your data

  • To have data corrected or deleted

  • to object to the processing (e.g. newsletters)

  • to request restriction of processing

Just write to us – we're happy to help.

9. How we protect your data

We use modern security measures such as SSL encryption and secure servers to protect your data in the best possible way.

10th Newsletter

By signing up, we will send you updates on new collections and promotions.
You can unsubscribe at any time via the link in the newsletter or directly with us.

11. Social Media

When you interact with us via Instagram, Facebook or other platforms, the privacy policies of the respective providers apply.

12. Minors

Our shop is not intended for persons under 16 years of age.
We do not process data of minors without parental consent.

13. Changes

We may occasionally amend this privacy policy. You can always find the current version on our website.